Hands to Heal Massage Therapy - Policy Statements

Cancellation Policy

Our time together is important. Unless there is an emergency, it is requested that you cancel your appointment 24 hours in advance or pay the missed appointment fee in full.

Lateness Policy:

We request that you arrive early for your appointment (At least 5-10 minutes). In order for me to uphold my professional standards of being on time.  Clients arriving late will receive the remainder of their scheduled time and will be charged the full amount for the original service scheduled. Clients arriving more than 15 minutes late may be rescheduled. 

Sickness Policy:

Hands to Heal Massage Therapy Ltd recognise that both massage therapists and clients are vulnerable to infections and therefore ask clients to cancel appointments when they are feeling unwell. If a client has any of the following contagious illnesses the massage session will be rescheduled:

Diarrhea, Vomiting, Fever, Chicken Pox, Measles, Mumps, Meningitis, Hepatitis A, Conjunctivitis, Rubella, Head Lice, Impetigo, Influenza, Meningococcal Disease, Polio, Ringworm of the body, feet or scalp, Scabies, Thrush, Whooping Cough and the Common Cold.

Privacy Policy:

Hands to Heal collect information when we need to personally identify you. This personal information can include your name, email address, mailing address, phone number and credit card information, as applicable.

Hands to Heal will not disclose your personal information to third parties and/or other companies

Any questions you may have regarding Hands to Heal Massage Therapy 'policies' please contact us.